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Shipping and Delivery

Charges shown below are based on the total value of merchandise shipped to each address. Products purchased with DOer Points include free standard shipping regardless of total value. For returns and warranty information see the Guarantee page.

Standard shipping rates for the contiguous U.S., Alaska, Hawaii, APO/FPO

Merchandise Total Standard
Up to $74.99 $8.95
$75.00 and above FREE

Processing and Delivery Time

Orders are processed Monday-Friday and items in stock will be dispatched within 1-2 business days. Orders received before 11 a.m. MST will ship the same day. Shipments will not be processed on weekends, holidays, or during any event that would cause a facility to close due to circumstances beyond its control (e.g., natural disaster or severe inclement weather).

We do not ship on the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Washington’s Birthday / President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day (observed)
  • Thanksgiving Day and the day after Thanksgiving
  • Christmas Day

Delivery to standard addresses within the contiguous U.S. is 5-9 business days using the standard shipping method. Delivery to Alaska & Hawaii is 10-15 business days. We do ship to APO/FPO addresses, however we cannot guarantee delivery time. Delivery time to APO/FPO addresses may take an additional 2-8 weeks on top of the standard delivery time.

Tip: To prevent delays to your APO/FPO shipment, here’s an example of a properly formatted APO address:
Name: PFC Jack Lyon
Address 1: 23rd Battalion
Address 2: Unit 1234, Box 56789
Country: United States
City: APO
State: Armed Forces Pacific (AP)
Zip/Postal Code: 96522-1215

For express shipping to contiguous U.S. (delivered within 2 business days from dispatch), please see table below.

Express shipping rates for within the contiguous U.S. only

Merchandise Total Express
Up to $74.99 $35.00
$75.00 and above $35.00

For estimated delivery dates, Click Here

Sales Tax

Sales tax will be automatically added at checkout to orders with a "ship to" address in the state of Colorado or Ohio. You will be able to view the sales tax included in your purchase before you confirm your order. Sorry to our Colorado and Ohio friends, but we must follow the law!

Worldwide Shipping

We currently do not provide worldwide shipping. For shipping destinations outside the contiguous U.S., Alaska, Hawaii, and APO/FPO locations you can use a freight forwarding service.

Forwarding services give you a U.S. address to use when ordering from online stores like ours. After you make a purchase (using that U.S. address), the forwarding company will receive your package then ship it to you. During checkout, you will need to use the U.S. shipping address as your shipping address.

Forwarding Services: MyUS, Borderlinx, Shop and Ship, BundleBox, FedEx CrossBorder

To estimate shipping costs, the forwarding service will need to know the size and weight of the package. Please contact us and we can give you the details regarding our products.

Multiple Addresses

We are currently unable to arrange multiple shipping addresses in a single order on the website at this time. You must create a separate order for each recipient with a different address. If you create an account, most of your billing information can be saved and the process will move along more quickly. We sincerely apologize for the inconvenience.

Incorrect or Undeliverable Addresses

Please ensure the address you provide is correct and complete. If an order is shipped to an incorrect or undeliverable address that you provided, you will need to pay the shipping cost to re-send the item(s).

Delivery Caution

Most orders sent will not require a signature. We recommend that you ship to a business address or make sure the recipient will be home during the day when the package is scheduled to arrive. If you did not receive an item even though tracking shows it as delivered, we advise you to obtain a police report in order for us to help you pursue a claim with the shipping carrier.

Order Status

When your order has been received, you will receive an email from us with your order number and item information. When your order is processed to ship, you will receive an email with your tracking number. If you have placed an order and not yet received an email within 24 hours of placing your order, please contact us and we will get right back to you with your information.

Order Changes

If you notice an error on your order, please notify us as soon as possible. We will make every effort to fix the error before your order is shipped. Upon receipt, we ask that you inspect your order and let us know of any issues within 72 hours.

Last modified on February 26, 2018.

Shipping Options

Orders ship within 1-2 business days. The following are approximate delivery dates if placed on .

Shipping Option Contiguous U.S. Alaska & Hawaii FPO/APO Addresses
Standard *
Express N/A N/A

* Delivery dates given are estimates and are not guaranteed. Get a shipping cost estimate based on items in your cart.

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Terms, Conditions, and Notices

PRIVACY & PROTECTION OF PERSONAL INFORMATION

See the Privacy Policy page for disclosures relating to the collection and use of your personal information located on the Duran Outdoors website.

FOREWORD

Our customers are very important to us. We do our best to treat you with the fairness and respect you deserve. We simply ask the same consideration of you. We have written the following Terms of Service with you in mind, as well as to protect our company's good name. So please bear with us as we take you through this legal formality.

If you have any questions, please don't hesitate to let us know. We are strong believers in straight-forward and honest communication. For quickest results please use our contact page.

Best regards,

Shawn & Angela Greenberg
Owners/Founders

CUSTOMER ACCOUNT, PASSWORD, AND SECURITY

If a particular DURAN OUTDOORS Web Site, or any product or service offered on any DURAN OUTDOORS Web Site (each a "DURAN OUTDOORS Site/Service", and collectively "DURAN OUTDOORS Sites/Services") requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You then will choose a password and a user name.

YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR PASSWORD AND ACCOUNT. FURTHERMORE, YOU ARE ENTIRELY RESPONSIBLE FOR ANY ACTIVITIES AND ORDERS THAT OCCUR UNDER YOUR ACCOUNT.

You agree to notify Duran Outdoors immediately of any unauthorized use of your account or any other breach of security. Duran Outdoors will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Duran Outdoors or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

LINKS TO THIRD PARTY SITES

The DURAN OUTDOORS Sites/Services may contain links to third party Web sites ("Linked Sites"). The Linked Sites are not under the control of Duran Outdoors and Duran Outdoors is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Duran Outdoors is not responsible for web casting or any other form of transmission received from any Linked Site nor is Duran Outdoors responsible if the Linked Site is not working appropriately. Duran Outdoors is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Duran Outdoors of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites. 

Any dealings with third parties (including advertisers) included within the DURAN OUTDOORS Sites/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. Duran Outdoors shall not be responsible or liable for any part of any such dealings or promotions.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the DURAN OUTDOORS Sites/Services, you will not use the DURAN OUTDOORS Sites/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the DURAN OUTDOORS Sites/Services in any manner that could damage, disable, overburden, or impair any DURAN OUTDOORS Site/Service(s) (or the network(s) connected to any DURAN OUTDOORS Site/Service(s)) or interfere with any other party's use and enjoyment of any DURAN OUTDOORS Site/Service(s). You may not attempt to gain unauthorized access to any DURAN OUTDOORS Site/Service, other accounts, computer systems or networks connected to any DURAN OUTDOORS Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the DURAN OUTDOORS Sites/Services.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE DURAN OUTDOORS SITES/SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE DURAN OUTDOORS SITES/SERVICES AND TO THE INFORMATION THEREIN. DURAN OUTDOORS AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE DURAN OUTDOORS SITES/SERVICES AT ANY TIME. ADVICE RECEIVED VIA THE DURAN OUTDOORS SITES/SERVICES SHOULD NOT BE RELIED UPON FOR ANY FINANCIAL DECISIONS 

DURAN OUTDOORS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED WITHIN THE DURAN OUTDOORS SITES/SERVICES FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. DURAN OUTDOORS AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. 

YOU SPECIFICALLY AGREE THAT DURAN OUTDOORS SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH A DURAN OUTDOORS SITE/SERVICE. YOU SPECIFICALLY AGREE THAT DURAN OUTDOORS IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER'S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS. YOU SPECIFICALLY AGREE THAT DURAN OUTDOORS IS NOT RESPONSIBLE FOR ANY CONTENT SENT USING AND/OR INCLUDED IN A DURAN OUTDOORS SITE/SERVICE BY ANY THIRD PARTY. 

IN NO EVENT SHALL DURAN OUTDOORS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE DURAN OUTDOORS SITES/SERVICES, WITH THE DELAY OR INABILITY TO USE THE DURAN OUTDOORS SITES/SERVICES OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE DURAN OUTDOORS SITES/SERVICES, OR OTHERWISE ARISING OUT OF THE USE OF THE DURAN OUTDOORS SITES/SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF DURAN OUTDOORS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE DURAN OUTDOORS SITES/SERVICES, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE DURAN OUTDOORS SITES/SERVICES. 

DURAN OUTDOORS MAKES NO WARRANTY THAT ANY DURAN OUTDOORS SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

TERMINATION/ACCESS RESTRICTION

Duran Outdoors reserves the right, in its sole discretion, to terminate your access to any or all DURAN OUTDOORS Sites/Services and the related services or any portion thereof at any time, without notice. 

Duran Outdoors may also terminate or suspend your access to DURAN OUTDOORS Site/Service(s) for inactivity, which is defined as failing to log into a particular service for an extended period of time, as determined by Duran Outdoors. Upon termination of the DURAN OUTDOORS Site/Service, your right to use the DURAN OUTDOORS Site/Service immediately ceases. 

Duran Outdoors shall have no obligation to maintain any content or to forward any unread or unsent messages to you or any third party.

GENERAL

The laws of the State of Colorado, U.S.A., govern this agreement. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in El Paso County, Colorado, U.S.A. in all disputes arising out of or relating to the use of the DURAN OUTDOORS Sites/Services. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Duran Outdoors as a result of this agreement or use of the DURAN OUTDOORS Sites/Services. You agree to indemnify and hold Duran Outdoors, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the DURAN OUTDOORS Sites/Services. Duran Outdoors reserves the right to disclose any personal information about you or your use of the DURAN OUTDOORS Sites/Services, including its contents, without your prior permission if Duran Outdoors has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Duran Outdoors or its affiliated companies; (3) enforce the terms or use; or (4) act to protect the interests of its members or others. Duran Outdoors's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Duran Outdoors's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the DURAN OUTDOORS Sites/Services or information provided to or gathered by Duran Outdoors with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Duran Outdoors with respect to the DURAN OUTDOORS Sites/Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Duran Outdoors with respect to the DURAN OUTDOORS Sites/Services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

COPYRIGHT AND TRADEMARK NOTICES

All contents of the Duran Outdoors and Affiliated Web Sites are: Copyright © 2015- Duran Outdoors and/or its suppliers, 685 Citadel Dr E Suite 555-14, Colorado Springs, CO 80909. U.S.A. All rights reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

MODIFICATION OF THESE TERMS OF SERVICE

Duran Outdoors reserves the right to change the terms, conditions, and notices under which the DURAN OUTDOORS Sites/Services are offered, including but not limited to the charges associated with the use of the DURAN OUTDOORS Sites/Services. You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular websites. Your continued use of the DURAN OUTDOORS Sites/Services constitutes your agreement to all such terms, conditions, and notices. These terms were last modified on February 26, 2018.

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